Not only can't I open the backup drive, I can't even find it! Not the physical box--that's here--but there's nothing on the computer that I can even try to access!
The add new hardware wizard doesn't "see" it. There's no icon on my computer page.
It doesn't show up when I go to the systems listing either. I am stumped--time to get technical support again, I guess. I wonder if Vince is up?
Saturday, December 5, 2009
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After taking it down & bringing it up a couple of times, I can see the drive, which is filled with numbered folders. I can even open the folders, but what's in them has icons I don't recognize & haven't been able to find a program to open. Ideas? Leslie
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